NHTSA Complaint #11166085 — 2015 FORD EXPLORER

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11166085
Vehicle	2015 FORD EXPLORER
Component	VISIBILITY/WIPER
Date of Incident	January 3, 2019
Date Filed	January 9, 2019
Mileage	43,682 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 68 MPH, THE FRONT PASSENGER SIDE "A-PILLAR" (PART OF THE WINDSHIELD) DETACHED FROM THE VEHICLE WITH A LOUD EXPLOSION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. THE CONTACT CALLED PARKS FORD OF WESLEY CHAPEL AT 813-907-7800 (LOCATED AT 28739 FL-54, WESLEY CHAPEL, FL 33543) AND WAS INFORMED THAT THEY WERE AWARE OF THE FAILURE, BUT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 43,682.

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