NHTSA Complaint #11165911 — 2018 HONDA CR-V
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11165911 |
| Vehicle | 2018 HONDA CR-V |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 16,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MI |
Consumer Description
BOUGHT A NEW 2018 CR-V EX TURBO IN SEPTEMBER. THEY NEVER TOLD ME THEY HAD ISSUES WITH GAS MIXING WITH THE OIL. THE MAINTENANCE FOR OIL CHANGES IS 10,000 MILES. I CHANGED OIL MYSELF AT 6,000 MILES AND AGAIN AT 16,000 BY THE DEALER THE SECOND WEEK IN DECEMBER. AT THAT TIME THE DEALER SAID THERE WAS A RECALL FOR A/C COMPUTER. THEY STILL DIDN'T EXPLAIN WHAT IT WILL REPAIR. THEN I RECEIVED A LETTER ABOUT THE SAME A/C COMPUTER. SO, I JUST HAPPENED TO LOOK ONLINE JANUARY 6TH FOR RECALLS AND FOUND THAT A LOT OF CR-V'S HAVE GAS MIXING WITH THE OIL. SINCE I JUST HAD MY OIL CHANGED BY THE DEALER I THOUGHT I SHOULD CHECK TO SEE IF MINE HAS MIXED. MY OIL WAS 1/2' PAST FULL. I CALLED THE DEALER THEY INFORMED ME THAT THE PART WILL BE IN JANUARY 10TH. SO I MADE AN APPOINTMENT FOR THAT DAY. UNFORTUNATELY, WHAT DAMAGE HAS ALREADY BEEN DONE? I FEEL I WAS SET UP WHEN PURCHASING THIS VEHICLE. THEY TELL ME THE A/C RECALL WILL FIX THIS PROBLEM. I'LL SURE BE KEEPING AN EYE ON MY OIL AFTER THE REPAIR.
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