NHTSA Complaint #11165851 — 2015 NISSAN VERSA

WHEN I FIRST PURCHASE THE NISSAN VERSA 2015 IN SEPT. 2015, THE CAR WAS USED IT HAD 15,000 MILES ON IT. I TEST DROVE IT A LITTLE BIT WHEN I TRIED TO DRIVE IT OFF I NOTICED THE TRANSMISSION WAS ACTING UP BEFORE I GOT OFF THE STOCKTON DEALERSHIP. I BROUGHT IT BACK AND THEY TEST DROVE IT. THEY SAID YES THERE IS SOMETHING WRONG AND REPLACE IT. NOW, I AM THINKING BACK, THE DEALERSHIP KNEW THE TRANSMISSION WAS NOT WORKING CORRECTLY. BEFORE I PURCHASED THE CAR. THE DEALERSHIP CONVINCED ME TO GET THE EXTENDED WARRANTY. I AM THINKING WHY IS A BRAND NEW CAR WITH 15,000 MILES ON IT.. SO, IT TOOK ABOUT A MONTH TO REPLACE THE TRANSMISSION AND IT DROVE OK. THEN IN 2017, I NOTICED A SMALL SLIPPING NOISE, LIKE A SMALL DRUMROLL EVERY NOW AND THEN. THEN FINALLY I TOOK THE CAR TO OAKLAND DEALERSHIP IN 2017 AROUND 88,000 MILES. THEY COULDN'T LOCATE THE TRANSMISSION PROBLEM OR NOISE. IN A FEW DAYS, I PICK UP THE CAR AND AS SOON AS I DROVE IT I HEAR THE SLIPPING DRUMROLL SOUND. I TOOK IT BACK AND THE DEALERSHIP SAID WE TESTED AND THE TRANSMISSION WAS FINE. I WAS DISCOURAGED WITH THE RESULTS, NOW IT JAN 2019, MANY MONTHS LATER, AND TRANSMISSION SLIPPING AND EXPIRED WARRANTY. THE TRANSMISSION SLIPPING, MORE FREQUENT LOUD DRUMROLL NOISE AND SHAKING WHILE TRYING TO ACCELERATE THE CAR. I LOOKED IT UP ON GOOGLE AND I NOTICED THAT NISSAN DOUBLED THE EXTENDED WARRANTY ON THEIR TRANSMISSION. TODAY, I WENT TO THE OAKLAND DEALERSHIP AND THEY SAID MY NISSAN VERSA IS NOT UNDER THAT EXTENDED WARRANTY. HOW CAN THIS BE? THERE ARE HUNDREDS OF COMPLAINTS AND FAILURES ABOUT THE NISSAN TRANSMISSION. NISSAN AND DEALERSHIP KNEW ABOUT THE TRANSMISSION FAILURE IN THE VERSA. RIGHT NOW, I FEEL THE CAR IS UNSAFE TO DRIVE ON THE STREET BECAUSE THE TRANSMISSION WILL FAIL AN ANY GIVEN TIME AND DRIVING CONDITION. PLEASE RECALL ALL NISSAN VERSA AND HAVE THE COMPANY FIX THIS RECURRING TRANSMISSION ISSUE.