NHTSA Complaint #11165609 — 2016 HONDA ODYSSEY

TL* THE CONTACT OWNS A 2016 HONDA ODYSSEY. EACH TIME THE VEHICLE WAS DRIVEN, IT PULLED TO THE LEFT. THE FAILURE OCCURRED NUMEROUS TIMES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO DCH HONDA OF NANUET (10 NY-304, NANUET, NY 10954, (845) 367-4380) WHERE A WHEEL ALIGNMENT, TIRE BALANCE, AND AIR PRESSURE CHECK WERE COMPLETED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THEY RE-TESTED THE WHEEL ALIGNMENT AND TEST DROVE THE VEHICLE, BUT COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 09153138. THE APPROXIMATE FAILURE MILEAGE WAS 26,142. *BF CONSUMER STATED FRONT-END WHEEL ALIGNMENT ALL FOUR WHEELS WERE DONE AND ALL 4 WHEELS WHERE BALANCED BY A DEALER ON SAT. 11/18/18 VEHICLE STILL HAD PROBLEMS TOOK IT TO ANOTHER DEALER SOLVED THE PROBLEM.*JB