NHTSA Complaint #11165536 — 2013 FORD ESCAPE

A QUICK INTERNET SEARCH REVEALS THAT THIS IS A WELL DOCUMENTED PROBLEM IN SEVERAL DIFFERENT FORUMS, YET FORD HAS NOT TAKEN ANY STEPS TO ENSURE THE SAFETY OF ITS CUSTOMERS. MY CAR, IN A FASHION IDENTICAL TO THE 140,000 ESCAPES WITH THE 2.0L ENGINES, STALLS SUDDENLY WHILE DRIVING. IT DOES THIS RANDOMLY, REPEATEDLY, AND WITHOUT WARNING. I'VE BEEN FORTUNATE SO FAR AND HAVE HAD THE STALLING OCCUR ONLY IN LOW SPEED SITUATIONS BUT I UNDERSTAND THAT OTHER OWNERS HAVE STALLED AT HIGH SPEEDS. MY CAR IS A 1.6L AND WAS NOT INCLUDED IN THE RECALL. I'VE HAD THE POWER CONTROL MODULE REPLACED BUT THAT HAS NOT RESOLVED THE PROBLEM. HOW MANY MORE ACCIDENTS ARE REQUIRED BEFORE ALL VEHICLES WILL BE FIXED? THE CHECK ENGINE LIGHT DOES NOT CONSISTENTLY ILLUMINATE PREVENTING DEALERS FROM PULLING THE ERROR CODES AND SAFELY AND EFFICIENTLY RESOLVING THE PROBLEM. THIS IS INCREDIBLY FRUSTRATING GIVEN THE DANGER OF THE SITUATION AND THE EXTENSIVE DOCUMENTATION ON THE INTERNET AND THE EXISTENCE AND CORRECTION OF AN IDENTICAL PROBLEM IN 140,000 OTHER VEHICLES. IT'S UNCLEAR WHY THE OWNERS OF 1.6L ENGINES, WHICH CLEARLY SUFFER THE SAME FLAWS AND RISKS, ARE SUBJECT TO SEVERE INJURY, IMMENSE FRUSTRATION, UNRESOLVED ISSUES AND ESCALATING COSTS TO DRIVE WHAT WAS SUPPOSED TO BE A RELIABLE, SAFE FAMILY VEHICLE.