NHTSA Complaint #11165402 — 2018 HARLEY-DAVIDSON FLHXS

I RECEIVED A NOTICE ON NOV.05, 2018 HARLEY DAVIDSON RECALL NO. 0173 NHTSA RECALL NO. 18V734. I WENT APPROXIMATELY ON NOV. 17, 2018 TO DROP OFF THE MOTORCYCLE AT ONE OF THE LOCAL HARLEY DEALERSHIPS IN GARLAND TX. AND WAS TOLD BY ONE OF THE TECHNICIANS THAT I WOULD HAVE TO GET ON THE LIST AND THAT I WOULD BE CALLED WHEN IT CAME MY TURN DUE TO THEM NOT HAVING THE PARTS NEEDED TO FIX THE RECALL. I WENT BACK ON 18TH OF DEC. 2018 AND ASKED ONE OF THE TECHNICIANS IF HE HAD ANY IDEA ON THE WAIT AND FOR THE FIX. HE SAID HE COULDN'T GIVE ME AN ANSWER. HE SAID THERE WERE 59 PPL AHEAD OF ME AND THAT IT COULD TAKE UP TO 2 MORE MONTHS BEFORE IT BECAME MY TURN. SO I ASKED IF I COULD GET A LOANER SINCE I AM STILL PAYING ON SOMETHING THAT I CANT USE DUE TO THE RECALL (INTERNAL TRANSMISSION LEAKAGE THAT MAY CAUSE A CRASH) AND HE SAID THAT THEY COULDN'T AND THAT I WOULD HAVE TO CALL HARLEY DAVIDSON CORPORATE. I CALLED HD CORPORATE AND THEY TOLD ME TO GET WITH THE DEALERSHIP, AND THAT I SHOULD STILL BE ABLE TO RIDE MY BIKE. I TOLD JOE (GUY AT HD CORPORATE) THAT I WASN'T GOING TO RIDE IT BECAUSE THE SERVICE TECH AT THE DEALERSHIP SAID HE WOULDN'T RECOMMEND RIDING IT, SO BASICALLY THE RUN AROUND. I AM REACHING OUT TO Y'ALL TO SEE IF I CAN REQUEST A LEMON LAW ON THIS MOTORCYCLE SINCE I AM STILL PAYING ON IT AND CAN'T ENJOY IT DUE TO THEIR UNTIMELY SOLUTION . THANK YOU IN ADVANCE, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM