NHTSA Complaint #11165260 — 2013 FORD ESCAPE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11165260
Vehicle	2013 FORD ESCAPE
Component	ENGINE
Date of Incident	January 4, 2019
Date Filed	January 4, 2019
Mileage	57,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

VEHICLE SHOWED AN OVERHEATING ERROR LIGHT AND BEGAN TO STALL IN A PARKING LOT. HOOD WAS POPPED AND COOLANT INVESTIGATED. COOLANT RESERVOIR WAS EMPTY. OWNER WALKED TO NEAREST STORE, BOUGHT COOLANT, AND REPLACED COOLANT. VEHICLE OVERHEATING LIGHT WENT AWAY, BUT THE CHECK ENGINE LIGHT STAYED ON. VEHICLE WAS BROUGHT TO FORD DEALERSHIP FOR DIAGNOSING. DEALERSHIP RAN PRESSURE TEST AND CHECKED FOR VISIBLE SIGNS OF LEAK. DEALERSHIP WAS UNABLE TO DISCOVER LEAK OR ISSUE. NOTHING WAS REPLACED OR FIXED. DEALERSHIP TOLD OWNER TO JUST KEEP DRIVING IT AS NO ISSUE WAS FOUND. OWNER DROVE VEHICLE FOR 2 MORE MONTHS. UPON GETTING AN OIL CHANGE, AN INDEPENDENT MECHANIC SAID THE COOLANT RESERVOIR WAS EMPTY AND REPLACED MISSING COOLANT. VEHICLE HAS 57,000 MILES ON IT.

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Recent Complaints for the 2013 FORD ESCAPE

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