NHTSA Complaint #11164987 — 2016 MERCEDES-BENZ C450

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11164987
Vehicle	2016 MERCEDES-BENZ C450
Component	ELECTRICAL SYSTEM
Date of Incident	December 28, 2018
Date Filed	January 7, 2019
Mileage	25,070 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

WHILE DRIVING DOWN THE 405 FREEWAY VEHICLE LOST POWER STEERING ASSIST AT 65MPH, VEHICLE STEERING WAS VERY HARD TO STEER & STEERING WHEEL LIGHT ILLUMINATED ON THE DASH HAD TO FIGHT WITH THE STEERING TO PULL THE VEHICLE OFF TO THE SIDE OF THE FREEWAY. TRY TO RESTART VEHICLE ALL LIGHT CAME ON NO-START. BATTERY CABLE HAD TO BE REMOVED WAIT 30MIN AND VEHICLE RESTARTED. TOOK THE VEHICLE TO THE DEALER IN BEVERLY HILLS, DEALER DIAGNOSIS AND FOUND SOME DTC'S CODES AND RESET AND RETURN VEHICLE

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