NHTSA Complaint #11164652 — 2006 FORD FUSION

TL* THE CONTACT OWNS A 2006 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED ARM, BACK, AND HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. THE DRIVER OF THE OTHER VEHICLE SUSTAINED BACK, FACE, AND SHOULDER INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS ABLE TO BE DRIVEN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO STAR FORD LINCOLN (LOCATED AT 1101 S BRAND BLVD, GLENDALE, CA 91204, (818) 956-0977) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 96,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.