NHTSA Complaint #11164446 — 2012 DODGE JOURNEY
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11164446 |
| Vehicle | 2012 DODGE JOURNEY |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 119,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | PA |
Consumer Description
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE CONSTANTLY LOST POWER, THERE WAS A REDUCTION OF SPEED, AND THE SERVICE ENGINE WARNING INDICATOR FLASHED WITHIN MONTHS OF OWNING THE VEHICLE. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 11V487000 (ENGINE AND ENGINE COOLING), BUT THE REPAIR FAILED TO REMEDY THE FAILURES. HONDRU CHRYSLER DODGE JEEP RAM OF ELIZABETHTOWN (2005 S MARKET ST, ELIZABETHTOWN, PA 17022, (717) 367-6644) INDICATED THAT THEY REPAIRED THE VEHICLE, BUT THE VEHICLE MADE AN ABNORMAL TICKING NOISE AND THE SERVICE ENGINE INDICATOR KEPT ILLUMINATING. THE DEALER HAD NOT PROVIDED A LOANER VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 119,000.
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