NHTSA Complaint #11163751 — 2014 FORD F-250 SD ENGINE

Complaint Details

ODI Number	11163751
Vehicle	2014 FORD F-250 SD
Component	ENGINE
Date of Incident	December 1, 2018
Date Filed	December 27, 2018
Mileage	120,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

TL* THE CONTACT OWNS A 2014 FORD F-250 SD. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. MEDVED FORD (1404 S WILCOX ST, CASTLE ROCK, CO 80104, (303) 688-3137) DIAGNOSED THAT THE FAILURE WAS RELATED TO CUSTOMER SATISFACTION PROGRAM CAMPAIGN NUMBER: 18M01 (REDUCTANT HEATER AND SENDER ASSEMBLY REPAIR); HOWEVER, THE DEALER AND MANUFACTURER INDICATED THAT THE VEHICLE WAS EXCLUDED. THE DEALER HAD NOT BEEN AUTHORIZED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

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