NHTSA Complaint #11163638 — 2005 DODGE MAGNUM

THE AIRBAG LIGHT CAME ON JUST AFTER PURCHASE AND UPON LOWERING THE TILT WHEEL AND DID SO AFTER EVERY SUPPOSED REPAIR. I HAD THIS IN FOR REPAIR 7 TIMES 5 OF WHICH WERE DONE AT WARRENSBURG CHRYSLER IN WARRENSBURG, MISSOURI. BY THE TIME THEY HAD TRIED 5 TIMES AND TORN MY DASH APART SCRATCHING ALL THE LOWER KICK PANELS AND LEAVING ME WITH A DASH THAT RATTLES THE VEHICLE WAS OUT OF WARRANTY AND REFUSED TO RECTIFY THE ISSUE. I THEN CALLED THE DISTRICT REP AND WAS TOLD QUOTE: (WE AIN'T DOING [XXX] ABOUT IT!) AT THIS POINT I GAVE UP BUT DID CONTACT THE FEDERAL TRADE COMMISSION AND NEVER RECEIVED A REPLY. SEEMS AS THOUGH CHRYSLER NEEDS TO MAKE THIS RIGHT AS IT IS A FAULTY SQIB1 & 2 CABLE THAT IS THE ISSUE LEAVING THE AIRBAG INOPERABLE AND A MANUFACTURE PROBLEM TO TELL AN OWNER OF A VEHICLE WHAT I WAS TOLD SHOWS A TOTAL DISREGARD FOR THE SAFETY OF MY FAMILY OR ANY PASSENGER ONBOARD INCLUDING CUSTOMERS THAT ARE OFTEN IN MY VEHICLE. NOTE THAT THE DATE I HAD TO SHOW AT THE BOTTOM OF THIS FORM IS AN APPROXIMATE AND THE DEALER WILL HAVE THE ACTUAL ATTEMPTED REPAIR DATES. NHTSA (NVS-210) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR