NHTSA Complaint #11163617 — 2013 DODGE AVENGER

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11163617
Vehicle 2013 DODGE AVENGER
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

I HAVE A 2013 DODGE AVENGER, GIVEN TO ME AS A GIFT MAY 2013. THE CAR WAS ONLY ABOUT 4 YEARS OLD(10/13/2017) AND I STARTED HEARING A STRANGE CLICKING SOUND, COMING FROM UNDER THE GLOVE COMPARTMENT. SOMETIMES THE HEAT/ AC WOULDN'T KICK ON FOR A FEW MINUTES. IT ENDED UP BEING THE MODE DOOR ACTUATOR,IT COST ME OVER $ 400 ,I ALSO NEEDED FRONT PADS AND ROTORS. THE VEHICLE ONLY HAD 18,000 MILES ON IT. I ALSO HAD TO HAVE THE HOOD OF THE CAR REPLACED (SEPT. 5,2017) BECAUSE THE PAINT STARTED PEELING, THIS AT LEAST WAS COVERED BY DODGE , BECAUSE THEY SAID MINE WAS NOT THE ONLY VEHICLE TO HAVE THIS SAME ISSUE, NOT BECAUSE OF THE WARRANTY. NOW I JUST HAD ALL 4 TIRES, AND BRAKES DONE , BETWEEN 7/2018 AND 11/2018. THE CAR ONLY HAD ABOUT 22,000 MILES. HERE WE ARE IN DECEMBER OF 2018, I JUST HAD TO REPLACE THE THROTTLE CONTROL ,$360.00, AND NOW I HAVE AN APPOINTMENT ON FRIDAY, DECEMBER, 28 ,2018, TO GET THE AXLE SEAL, RIGHT SIDE, AND THE TRANSAXLE OIL COOLER PIPES, INLET AND RETURN REPLACED , COST $164.20, AND $364.29 RESPECTIVELY. THE CAR ONLY HAS 24,241 MILES ON IT, I HAVE ALL THE OIL CHANGE AND INSPECTION RECORDS, ALL IS UP TO DATE AND WERE ALWAYS DONE ROUTINELY. I TAKE VERY GOOD CARE OF THIS VEHICLE AND AM FRUSTRATED WITH THESE ISSUES. I HAVE ALSO READ UP ON OTHER COMPLAINTS FROM AVENGER OWNERS. DODGE NEEDS TO RESPOND TO THESE PROBLEMS. I AM VERY VERY DISAPPOINTED WITH THIS GIFT AND THE FACT THAT I ALL SEEM TO BE DOING IS SPENDING A LOT OF MONEY DEALING WITH ONE THING AFTER THE NEXT.

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