NHTSA Complaint #11163506 — 2017 DODGE JOURNEY
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11163506 |
| Vehicle | 2017 DODGE JOURNEY |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 29,500 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
I HAVE HAD 3 INCIDENTS, WITH THE LATEST ON 12/23 WHEN DURING A RAPID BREAKING TO AVOID COLLISION AS A VEHICLE DID ILLEGAL LANE CHANGE IN FRONT OF ME, MY WALLET, WHICH I HAD ON TOP OF THE MIDDLE COMPARTMENT, PUSHED THE CLUTCH AND CHANGED THE GEAR TO REVERSE AND MY CAR WENT BACKWARDS ALMOST COLLIDING WITH A VEHICLE BEHIND ME. ON OTHER INCIDENT ON THANKSGIVING DAY IN 2017 I WAS MAKING AN U-TURN WHEN I HAD TO BREAK FOR A CAR WHICH TURNED RIGHT SHARPLY AND MY SMALL PURSE FLEW AND SWITCH THE GEAR TO NEUTRAL AND I WAS PRESSING THE GAS PEDAL AND TRYING TO GET OUT OF THE WAY OF INCOMING TRAFFIC AND COULDN'T UNDERSTAND RIGHT AWAY THAT THE CAR'S GEAR HAS BEEN PUSHED TO NEUTRAL AND THAT'S IS WHY I COULDN'T MOVE THE VEHICLE. THE CLUTCH HAS NO LOCK BUTTON AND WHEN PUSHED WITH EVEN TWO FINGERS IT SWITCHES THE GEARS, SO ANY SMALL OBJECT DURING A QUICK OR SADDEN BREAKING CAN CAUSE THE GEAR TO SWITCH TO REVERSE OR NEUTRAL.
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