NHTSA Complaint #11163462 — 2012 MINI COOPER COUNTRYMAN ENGINE

Complaint Details

ODI Number	11163462
Vehicle	2012 MINI COOPER COUNTRYMAN
Component	ENGINE
Date of Incident	November 21, 2018
Date Filed	December 26, 2018
Mileage	55,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

WATER PUMP LEAKING COOLANT. RECALLED ACCORDING TO BMW WEBSITE. CALLED MINI MALL OF GA NO ONE WOULD HELP OR CALL ME BACK AROUND THANKSGIVING. SCHEDULED APPT TODAY FOR REPAIRS MY HUSBAND DROVE MY MINI TO THE DEALERSHIP THEY WOULDN'T DO ANYTHING SAID THERE WAS NO RECALL ON MY VIN NUMBER AND THE WATER PUMP WARRANTY EXPIRED DEC 11 2018......HOW CONVENIENT. MY 2012 ONLY HAS 55,000 MILES ON IT !!!!!! THE SERVICE DEPT AT MINI MALL OF GA IS A JOKE THEY WOULD NOT EVEN LOOK AT THE PAPERWORK MY HUSBAND HAD OR LISTEN TO WHAT WE WERE TRYING TO SAY. IT WAS LIKE SPEAKING TO ROBOTS THAT KEPT REPEATING THEMSELVES. I NEED THIS FIXED AND DO NOT HAVE THE 800.00 THEY ARE ASKING FOR

Related Complaints for the 2012 MINI COOPER COUNTRYMAN

Other ENGINE Complaints

#11609036 — August 16, 2024 — The contact owns a 2012 Mini Cooper Countryman. The contact stated that while driving at undisclosed speeds, the vehi...

#11542960 — September 6, 2023 — When the vehicle computer detects low voltage all turn signals, lights and instrument cluster immediately fail and do...

#11526625 — June 12, 2023 — Mini coopers have faulty transmission problems, and well mine today it's transmission went out when I had my AC on, t...

#11489819 — October 18, 2022 — Our Mini Cooper Countymen S was being towed behind our motorhome. I. saw smoke coming from the car I stopped and the ...

#11476173 — July 27, 2022 — timing chain failure which caused engine shut down. this is a known problem with other models. It was not recalled ...

Recent Complaints for the 2012 MINI COOPER COUNTRYMAN

#11622283 — VISIBILITY/WIPER — October 28, 2024 — My front windshield wipers stopped working suddenly while driving in the rain

#11621018 — SERVICE BRAKES — October 21, 2024 — No warning lights have come on and the car is braking on its own. I try to push the gas and it doesn't want to go. ...

#11609036 — ELECTRICAL SYSTEM — August 16, 2024 — The contact owns a 2012 Mini Cooper Countryman. The contact stated that while driving at undisclosed speeds, the vehi...

#11577096 — ELECTRICAL SYSTEM — March 13, 2024 — On the evening of [XXX] at approximately [XXX] my 2012 Mini Cooper S all 4 burst into flames. The car was parked in f...

#11577096 — UNKNOWN OR OTHER — March 13, 2024 — On the evening of [XXX] at approximately [XXX] my 2012 Mini Cooper S all 4 burst into flames. The car was parked in f...