NHTSA Complaint #11163298 — 2012 DODGE JOURNEY

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11163298
Vehicle	2012 DODGE JOURNEY
Component	ENGINE
Date of Incident	December 18, 2018
Date Filed	December 24, 2018
Mileage	89,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

THE 4 CYLINDER ENGINE ON MY 2012 DODGE JOURNEY DEVELOPED AN ENGINE COOLANT LEAK. TROUBLE SHOOTING FOUND THE LEAK TO BE RELATED TO DETERIORATION OF A PLASTIC PART INSIDE THE ENGINE...DODGE PART# 68003582...ADAPTER C. THE CAR WAS STANDING WHEN THE PROBLEM WAS DIAGNOSED. IF I HAD NOT HAD THE PART REPLACED A CATASTROPHIC ENGINE COOLANT LEAK COULD HAVE OCCURRED WHILE THE CAR WAS BEING DRIVEN, LEADING TO A FULL LOSS OF COOLANT, OVERHEATING OF THE ENGINE AND SEIZING OF THE ENGINE. I TALKED WITH DODGE CUSTOMER SERVICE AND THEY ACKNOWLEDGED AWARENESS OF THE PROBLEM.THE CAR HAS 89,000 MILES. I CONSIDER THIS TO BE A SERIOUS SAFETY PROBLEM.

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