NHTSA Complaint #11163208 — 2017 FORD ESCAPE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11163208
Vehicle	2017 FORD ESCAPE
Component	ENGINE
Date of Incident	December 23, 2018
Date Filed	December 23, 2018
Mileage	11,100 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

AUTO START STOP FAILED TO FUNCTION PROPERLY. AUTO START STOP SYSTEM WOULD NOT RESTART ENGINE. OCCURRED THREE TIMES WHERE I WAS STOPPED AT A RED LIGHT WITH FOOT ON THE BRAKE, SHIFT LEVER IN DRIVE, AUTO START STOP SYSTEM ACTIVE. INSTRUMENT PANEL MESSAGE INSTRUCTED ME TO SHIFT INTO PARK AND MANUALLY RESTART ENGINE, WHICH I DID. ENGINE RESTARTED FINE. NO FURTHER ERROR MESSAGES OR INDICATOR WARNING LIGHTS WERE DISPLAYED. VERY DANGEROUS CONDITION, BEING DISABLED IN TRAFFIC WHEN EXPECTING TO ACCELERATE AWAY FROM A RED STOP LIGHT AFTER IT TURNS GREEN. EASY TO BE REAR-ENDED. I WILL NOT BE USING THE AUTO START STOP SYSTEM ANY MORE UNTIL THIS IS FIXED.

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