NHTSA Complaint #11162904 — 2011 NISSAN ALTIMA STEERING

Complaint Details

ODI Number	11162904
Vehicle	2011 NISSAN ALTIMA
Component	STEERING
Date of Incident	December 20, 2018
Date Filed	December 21, 2018
Mileage	96,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

OVER THE PAST COUPLE OF MONTHS THE STEERING IN MY CAR HAS GOTTEN TOUGH. I THOUGHT IT MAY HAVE BEEN THE POWER STEERING PUMP. I TOOK IT TO THE SHOP AND THEY COULDN'T FIND THE PROBLEM, BEING THAT THE POWER STEERING PUMP WAS WORKING PROPERLY AND THE FLUID LEVEL WAS GOOD. YESTERDAY I WAS AT THE GAS STATION GETTING FUEL. AS I WAS DRIVING AWAY, THERE WAS A SOUND SIMILAR TO A BALLOON POPPING AND THE STEERING JERKED TO THE RIGHT, ALMOST HITTING ANOTHER VEHICLE, AND THE STEERING IS SO TOUGH NOW THAT IT IS IMPOSSIBLE TO DRIVE THE VEHICLE. I LOOKED UP THE PROBLEM ONLINE AND LOTS OF PEOPLE WITH THE SAME VEHICLE HAVE THE SAME EXACT PROBLEM. AND THERE WAS A RECALL FOR THAT REASON. MY VIN DOESN'T SHOW A RECALL, BUT IT NEEDS TO.

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