NHTSA Complaint #11162831 — 2011 HYUNDAI SONATA HYBRID

WE HAVE HAD MULTIPLE ISSUES WITH THE CAR ACCELERATING. THE VEHICLE WILL NOT RESPOND IMMEDIATELY WHEN PRESSING THE GAS PEDAL. WE HAVE HAD THE CAR WORKED ON BY HYUNDAI 12-15 DIFFERENT TIMES AND IT CONTINUES TO HAVE THE SAME ISSUE TIME AND TIME AGAIN. WE DO NOT FEEL SAFE IN THE VEHICLE. THE LAST TIME THAT WE HAD THE ISSUE WAS IN OCTOBER OF THIS YEAR AND WE HAVE NOT BEEN ABLE TO DRIVE THE VEHICLE SINCE THAT TIME. HYUNDAI WILL NOT HELP US GET OUT OF THE VEHICLE EVEN THOUGH IT HAS HAD THE SAFETY CONCERNS. RECENTLY WE FOUND OUT THAT THE VEHICLE ALSO HAD A RECALL ON THE AIR BAG AND THEY DID NOT HAVE A FIX FOR THE ISSUE. WE HAVE COME CLOSE TO WRECKING THE VEHICLE MULTIPLE TIMES. THANKFULLY THAT HAS NOT HAPPENED OR WE MAY HAVE NOT EVEN HAD AN AIRBAG TO PROTECT US. THERE HAS BEEN CLOSE TO $25000 WORTH OF WORK DONE TO THE VEHICLE AND THEY HAVE NEVER BEEN ABLE TO FIX THE ISSUE PROPERLY. WE DO NOT TRUST THE VEHICLE AND WILL NOT PUT OUR FAMILY AT RISK ANY LONGER. WE NEED HELP TO GET OUT OF THE VEHICLE FINANCIALLY AS WE HAVE A VEHICLE THAT IS NOT SAFE TO DRIVE. IT IS NOT SAFE FOR US OR ANYONE ELSE ON THE ROAD.