NHTSA Complaint #11162636 — 2018 HONDA CR-V

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11162636
Vehicle	2018 HONDA CR-V
Component	ENGINE
Date of Incident	December 19, 2018
Date Filed	December 20, 2018
Mileage	6,300 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

THE VEHICLE EXHIBITED MINOR PINGING NOISE FROM ENGINE AND GAS SMELL IN CABIN STARTING ABOUT SEPTEMBER 2018. I CALLED TO HAVE SCHEDULED MAINTENANCE DONE AS AT ABOUT 5K MILES. HONDA MOTORWERKS OF LA CROSSE SERVICE REP SAID WAIT UNTIL NOTIFIED. NOTIFICATION OCCURRED AND AT SAME TIME I NOTICED LOUDER PING. I SCHEDULE APPT. AT THAT APPT ON 12/19/2018 CAMPAIGN RECALL: 18-114:6DU00 WAS PERFORMED. I WAS ASSURED THE RECALL FIX WOULD ADDRESS ISSUE. IT DID NOT AS PINGING REMAINS. ANOTHER APPT TODAY 12/20/2018 TO LOOK AT NOISE AGAIN AND LOWER OIL LEVEL AS WAS OVERFILLED YESTERDAY BY HONDA DEALERSHIP. I REQUEST THAT NHTSA DIRECT HONDA TO PROVIDE ADEQUATE RESOLUTION FOR THESE ISSUE DUE TO THE SAFETY ISSUE(GAS SMELL IN CAB, EXTENSIVE GAS IN OIL RESERVOIR) AND ADDRESS DAMAGE DONE TO VEHICLE DUE TO COMPROMISED OIL LUBRICATION (CAM PINGING PER RECALL DOCUMENTATION). PLEASE HELP US CR-V OWNERS. *TR

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