NHTSA Complaint #11162270 — 2010 ACURA TSX

THE CAR DOOR LOCKS, OR DOOR LOCK ACTUATORS, HAVE FAILED MULTIPLE TIMES ( EACH DOOR AT LEAST TWICE) IN FIVE YEARS. THE CAR IS NOW EIGHT YEARS OLD AND ALL THE ACTUATORS HAVE FAILED AGAIN. THE SAFETY ISSUE ARISES WHEN THE DOOR SHOULD AUTOMATICALLY LOCK AFTER REACHING 10MPH, BUT THEY DO NOT DUE TO ACTUATORS FAILING TO LOCK DOOR. THIS COULD CAUSE THE DOORS TO OPEN IF INVOLVED IN CRASH. I AM CONCERNED WITH THIS SAFETY ISSUE AS IT COULD ALSO ALLOW UNWANTED PEOPLE FROM ENTERING MY VEHICLE AT ANY GIVEN TIME. ANOTHER ISSUE IS IT IS POSSIBLE TO BE LOCKED OUT OF THE VEHICLE IF ALL OF THE ACTUATORS FAIL AT THE SAME TIME, AS IT REQUIRES MANUAL ACTIVATION OF LOCKS FROM THE INSIDE OF THE VEHICLE. THE FAILURES HAVE BEEN DOCUMENTED WHILE THE CAR WAS UNDER WARRANTY WITH ACURA. I KNOW OF OTHER TSX OWNERS HAVING THE SAME ISSUE. I HAVE ASKED TO HAVE THIS ISSUE REPAIRED FROM ACURA AND THEY HAVE DECLINED THE REPAIR, STATING THE VEHICLE IS NO LONGER UNDER WARRANTY, EVEN THOUGH THEIR SERVICE REPRESENTATIVES HAVE ACKNOWLEDGED THE ACTUATORS ARE AN ISSUE.