NHTSA Complaint #11162226 — 2011 FORD F-150

EARLY ONE MORNING WHEN IT WAS AROUND 27 DEGREES OUT I STARTED MY 2011 F-150 AND LET IT RUN ABOUT 10 MINUTES TO WARM UP. I USED MY REMOTE START, WHICH TURNS ON THE WINDOW DEFROSTERS. WITHIN 3 MIN OF LEAVING FOR WORK I HEARD A SOUND SIMILAR TO A BREAKING LIGHT BULB. ONCE I GOT TO WORK I HAPPENED TO MOVE MY REAR VIEW MIRROR AND NOTICED MY DRIVER SIDE REAR WINDOW ( 3 PART, DOUBLE PANE MOTORIZED REAR WINDOW WITH DEFROST) WAS SHATTERED ON BOTH SIDES (PANES) I AM 1 OF THOUSANDS OF PEOPLE WHO APPARENTLY HAVE HAD THE SAME ISSUE. FORD DOES NOT COVER THE GLASS ON THERE VEHICLES IN ANY WAY SHAPE OR FORM, EVEN ON THERE NEWEST MODELS, AND APPARENTLY REFUSES TO FIX OR RATHER, REPLACE THESE WINDOWS WHEN DAMAGED BY THERE INAPPROPRIATELY ADJUSTED DEFROSTER. I BELIEVE THIS IS A SERIOUS SAFETY HAZARD. I FREQUENTLY TAKE MY NEPHEWS AND 2 YEAR OLD NIECE PLACES IN THIS VEHICLE. PLACED IN THE BACK SEAT FOR OBVIOUS SAFETY REASON. NOW I DONT EVEN FEEL SAFE PUTTING THEM IN THE TRUCK AT ALL. WHAT DO YOU THINK A 2 YEAR OLD IS GOING TO DO WITH TINY SHARDS OF BROKEN GLASS? ALSO TAKE A GLASS MUG, PUT IT INTO THE FREEZER FOR AN HOUR, TAKE IT OUT AND POUR HOT COFFEE INTO IT. WHAT DOES IT DO? THESE ARE COMMON SENSE THINGS.