NHTSA Complaint #11162196 — 2006 FORD FUSION

TAKATA RECALL ABOUT THREE WEEKS AGO, I GOT AN MAIL SAYING THAT THE PART WAS AVAILABLE. I CALLED MY FORD LOCAL DEALERSHIP (JACKSON, TN, 38301). MY CAR WAS PUT ON A WAITING LIST AND I WAS TOLD THAT THE DEALERSHIP HAS NO IDEA WHEN THE PART WILL BE AVAILABLE. THREE WEEKS LATER, I CALLED THE DEALERSHIP AGAIN BUT I WAS TOLD AGAIN THAT THEY HAVE NO IDEA ABOUT WHEN THE PART IS AVAILABLE. I DO NOT UNDERSTAND WHAT IS GOING ON HERE. WHEN FORD, THE MANUFACTURE, SAID THAT THE PART IS AVAILABLE, CAN'T THE DEALERSHIP JUST ORDER THE PART FOR CUSTOMERS. IT IS OUTRAGES THAT I RECEIVED MY FIRST RECALL NOTICE BACK IN 2014, BUT I STILL HAVE NOT GET IT FIXED ALMOST IN 2019. IT IS SUPPER INCONVENIENT SINCE WE CAN'T USE THIS CAR TO RIDE THE WHOLE FAMILY, BUT SOMETIMES, I HAVE TO WHEN MY SECOND CAR IS BROKEN.