NHTSA Complaint #11161808 — 2011 KIA SOUL
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11161808 |
| Vehicle | 2011 KIA SOUL |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 124,026 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
WHEN DRIVING THE VEHICLE, THE ENGINE STARTED MAKING A NOISE , I PUT IT IN NEUTRAL AS I WAS PULLING OFF THE HIWAY AND THE MOTOR QUIT RUNNING. HAD TO HAVE IT TOWED BACK TO MY HOUSE.I FOUND OUT THE NEXT DAY THAT THE MOTOR HAD LOCKED UP. THE MOTOR HAD OIL IN IT AND THE WATER WAS NOT LOW. THE MECHANIC SAID THE OIL PUMP WAS PROBLEY BAD. I CALLED KIA AND THEY SAID THEY HAD NO RECALLS ON THE VEHICLE.SO NOW THE CAR IS SITTING IN MY DRIVEWAY WITH A BLOWN MOTOR AND I AM STILL MAKING PAYMENTS ON THE CAR FOR ANOTHER 18 MONTHS.
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