NHTSA Complaint #11161808 — 2011 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11161808
Vehicle 2011 KIA SOUL
Component ENGINE
Date of Incident
Date Filed
Mileage 124,026 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

WHEN DRIVING THE VEHICLE, THE ENGINE STARTED MAKING A NOISE , I PUT IT IN NEUTRAL AS I WAS PULLING OFF THE HIWAY AND THE MOTOR QUIT RUNNING. HAD TO HAVE IT TOWED BACK TO MY HOUSE.I FOUND OUT THE NEXT DAY THAT THE MOTOR HAD LOCKED UP. THE MOTOR HAD OIL IN IT AND THE WATER WAS NOT LOW. THE MECHANIC SAID THE OIL PUMP WAS PROBLEY BAD. I CALLED KIA AND THEY SAID THEY HAD NO RECALLS ON THE VEHICLE.SO NOW THE CAR IS SITTING IN MY DRIVEWAY WITH A BLOWN MOTOR AND I AM STILL MAKING PAYMENTS ON THE CAR FOR ANOTHER 18 MONTHS.

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