NHTSA Complaint #11161418 — 2014 FORD EXPLORER

I WAS DRIVING MY 2014 FORD EXPLORER ALONG THE FREEWAY DOING ABOUT 70 MPH AND STARTED SMELLING AN ODOR WHEN ALL OF A SUDDEN THE STEERING WHEEL STARTED VIOLENTLY SHAKING AND A BELL STATED BEEPING. A MESSAGE ON THE LEFT BLINKED ON STEERING FAILED PARK SAFELY AND STEERING TRACTION LIGHTS CAME ON . THE CAR WAS HARD TO STEER. I HAD TO FIND A PLACE TO PULL OVER QUICKLY. I MANAGED TO GET THE CAR OFF THE FREEWAY. WE SAT THERE TRYING TO FIGURE OUT WHAT HAPPEN AND IF WE COULD POSSIBLY DRIVE IT HOME. BUT OF COURSE WE COULDN'T AS THE STEERING WHEEL WAS COMPLETELY LOCKED. NOTHING WE COULD DO BUT CALL A WRECKER TO TOW THE CAR HOME. IF I HAD BEEN DRIVING IN THE FAR LEFT LANE, WE WOULD HAVE BEEN IN A DANGEROUS POSITION TO GET HIT AS THE CAR LOST POWER ALL OF A SUDDEN. LAST NIGHT WHILE CHECKING FOR RECALL INFORMATION, I FOUND THIS WEB SITE AND LEARNED THAT ALMOST A HUNDRED OTHER PEOPLE HAVE HAD THE EXACT SAME PROBLEM BUT COULD NOT FIND A RECALL NUMBER. I GOING TO VENTURE A GUESS THAT THERE HAS NOT BEEN ENOUGH SERIOUS INJURIES OR DEATHS YET. WE WERE QUOTED OVER $1800 TO REPAIR OUR CAR. WE CANNOT AFFORD THIS. SOMEONE NEEDS TO SAY ENOUGH, ALL THESE SAME PROBLEMS ON THE SAME CAR HAS TO BE A MANUFACTURER'S FAILURE. THE CONSUMERS NEED HELP NOW. IS ANYONE LISTENING TO US?