NHTSA Complaint #11161388 — 2011 MAZDA MAZDA6

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11161388
Vehicle	2011 MAZDA MAZDA6
Component	UNKNOWN OR OTHER
Date of Incident	December 5, 2018
Date Filed	December 14, 2018
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

MAZDA WILL ONLY REPLACE DASHBOARDS FOR MELTING AND STICKY DASHBOARDS. THEY KNOW THERE IS A PROBLEM WITH THE MATERIAL USED. THEY WILL NOT REPLACE DASHBOARDS THAT ARE CRACKING . MY CONCERN IS THE CRACKING IS OVER PASSENGER SIDE AIRBAG. I FELL THIS COULD BE A PROBLEM. THE AIRBAG SHOULD NOT BE COMPROMISED AND CONTAINED IN A FAULTY CRACKED DASH. I BELIEVE TOYOTA AND LEXUS HAD THE SAME PROBLEM BUT THEY OWED UP TO IT AND REPLACED DASHBOARDS THAT WERE MELTING AND CRACKING. MAZDA REFUSES.

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