NHTSA Complaint #11160619 — 2015 SUBARU WRX UNKNOWN OR OTHER

Complaint Details

ODI Number	11160619
Vehicle	2015 SUBARU WRX
Component	UNKNOWN OR OTHER
Date of Incident	October 4, 2018
Date Filed	December 10, 2018
Mileage	75,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

I'M TRYING TO FIND THE AGENCY RESPONSIBLE FOR REGULATING CAR ENTERTAINMENT INTERFACES. THE NOTE 9 WITH ANDROID AUTO HAS TWO DEFECTS ONE WHERE THE NAVIGATION BAR DOES NOT RESPOND TO TOUCH INPUT. AND THE SECOND IS THAT TOUCH CONTROLS FOR THE GPS NAVIGATION SCREEN. THE PHONE HAS BEEN LIKE THIS FOR TWO MONTHS AND SEVERAL OTHER PEOPLE HAVE REPORTED THIS ISSUE ON THE SUPPORT FORUMS, NEITHER GOOGLE NOR SAMSUNG HAS FIXED THE ISSUE OR GIVEN A TIMELINE ON WHEN WE CAN EXPECT THE ISSUE. THIS IS INCREDIBLY DISTRACTING TO THE DRIVER WHEN USING THE INTERFACE, EXACTLY THE OPPOSITE OF WHAT ANDROID AUTO IS SUPPOSED TO ACCOMPLISH.

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