NHTSA Complaint #11160508 — 2013 LEXUS RX350

SATURDAY, NOVEMBER 24, 2018 I STARTED MY DAY BY FIRST GOING TO THE BANK. I ENTERED THE PARKING LOT OF SUNTRUST BANK ON RACE TRACK ROAD, IN BOWIE MD. UPON ENTERING INTO THE PARKING LOT A CAR EXITING THE BANK OF AMERICA DRIVE THRU SHOULD HAVE STOP FOR ME TO HAVE THE RIGHT AWAY, BUT DID NOT, SO I CAME TO A COMPLETE STOP TO ALLOW THAT CAR GO PASS. I THEN PROCEEDED TO A PARKING SPACE. AS I WAS ENTERING THE PARKING SPACE, WITH MY FOOT ON THE BRAKE, MY LEXUS RX 350 ' 2013 ACCELERATED. I IMMEDIATELY CONTINUED TO PRESS ON THE BRAKES WHICH DID NOT ENGAGE AND WENT STRAIGHT TO THE FLOOR. THE SUV JUMPED ONTO THE SIDEWALK AND PROCEEDED TO THE STEPS, IT THEN CROSSED THE MEDIA AND WHEN STRAIGHT INTO THE BRICK POLE OF THE BANK OF AMERICA DRIVE-THRU. I WAS CONFUSED AND NERVOUS AT THIS POINT, BECAUSE THE DAY BEFORE THE BATTERY ON THIS SUV STOPPED WORKING AND I TOOK IT TO TOYOTA WHERE I PURCHASED A BATTERY AND THE TOYOTA MECHANIC DID A COMPLETE DIAGNOSIS TEST ON THE SUV. NEVER DID I THINK THAT THE VERY NEXT DAY THAT THE CAR WOULD REACT THIS WAY. I PURCHASED THIS SUV APRIL 2017, TAKING THIS CAR INTO ALL OIL CHANGES, WHATEVER WAS REQUIRED TO BE FIX, I FIXED IT. I HAVE DONE SOME RESEARCH AND SAW THAT THIS IS A PROBLEM WITH THE RX 350, THE LAST COMPLAINT WAS FILED IN OCTOBER 2018 AND STILL NOTHING HAS BEEN DONE ABOUT THIS. AFTER THE ACCIDENT I WENT TO THE DOCTOR BECAUSE OF THE CONSTANT HEADACHES, WHICH HAS NOT STOPPED. THEY RECOMMENDED PHYSICAL THERAPY. I ALSO HAD TO GO TO MY EYE CARE CENTER DUE TO THE FACT THAT I HAD CATARACT SURGERY JUST ONE MONTH PRIOR AND AM HAVING VISION ISSUES. I NEVER RECEIVED A RECALL ON THIS SUV AND THE AIRBAGS DID NOT OPEN UP.