NHTSA Complaint #11157236 — 2010 FORD FUSION

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number	11157236
Vehicle	2010 FORD FUSION
Component	WHEELS
Date of Incident	September 15, 2017
Date Filed	December 10, 2018
Mileage	150,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

WHEEL STUDS HAVE BROKEN WHILE BEING SERVICED BY FORD, THEY HAVE BROKEN OFF WHEN I'VE REMOVED THE WHEELS, THEY HAVE BROKEN OFF WHEN INDEPENDENT REPAIR SHOPS HAVE REMOVED THE WHEELS. FORD COVERED THIS UNDER 11S23 (NHTSA 11V574000). HOWEVER, MY VEHICLE WAS MANUFACTURED DURING THE DATES SPECIFIED BY FORD, HAS THE WHEELS WHICH EXHIBIT THE PROBLEM, AND HAS EXPERIENCED THIS PROBLEM MULTIPLE TIMES. FORD SAYS MY VIN DOES NOT MATCH ONE OF THE RECALLED VEHICLES. I HAVE PAID TO HAVE THE WHEEL STUDS REPLACED, ON MULTIPLE OCCASIONS.

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