NHTSA Complaint #11157019 — 2015 VOLKSWAGEN TOUAREG

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11157019
Vehicle	2015 VOLKSWAGEN TOUAREG
Component	ENGINE
Date of Incident	November 30, 2018
Date Filed	December 8, 2018
Mileage	37,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

UNDER ACCELERATION THE ENGINE BEGAN TO STUTTER AND A LARGE CLOUD OF WHITE SMOKE OR STEAM CAME OUT OF THE EXHAUST, SUGGESTING POSSIBLE WATER INGESTION. UPON REMOVING THE AIR FILTER IT WAS FOUND THAT THE FILTER HAD WATER DAMAGE AND MOLD, AND THE FILTER AND AIRBOX HAD LOTS OF SMALL DEBRIS CLOGGING THE DRAIN TUBE.

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