NHTSA Complaint #11156916 — 2014 GMC TERRAIN

WHEN DRIVING THE VEHICLE SPORADICALLY JERKS. I'VE TAKEN IT TO GET FIXED AT WILLIAMS CHEVROLET 3 TIMES (1) IN FEB 2018, I WAS TOLD THE VEHICLE NEEDED TO BE FLUSHED, BOTH THE FLUSH AND 2 DAYS LATER THE TRUCK JERKED AGAIN, TOOK IT BACK AGAIN IN FEB 2018 THE MECHANIC RODE WITH ME IN THE VEHICLE AND HE FELT THE JERK, THIS TIME I WAS TOLD TO USE HIGH OCTANE GAS WELL I DO USE HIGH OCTANE GAS, LEFT AND THE CAR JERKED TOOK IT BACK A 3RD TIME P, MAR. 2018 AND WAS THEN TOLD THE VEHICLE HAD A SENSOR UPDATE, THEY CLAIMED THE UPDATE WAS DONE AND I WOULD HAVE NO MORE ISSUES. IT'S NOW DECEMBER 2018 AND THE VEHICLE IS STILL JERKING SPORADICALLY. THIS VEHICLE HERE LOCAL DRIVING ON THE STREETS AND WHEN TRAFFIC IS SLOW ON THE HIGHWAY WITH STOP AND GO TRAFFIC IT JERS AS WELL SPORADICALLY.