NHTSA Complaint #11156857 — 2010 SUBARU OUTBACK

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11156857
Vehicle 2010 SUBARU OUTBACK
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 129,204 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. WHILE DRIVING VARIOUS SPEEDS AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AND DRIVE NORMALLY, BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT CALLED HERITAGE SUBARU CATONSVILLE AT (844) 224-1954 (LOCATED AT 6624 BALTIMORE NATIONAL PIKE, CATONSVILLE, MD 21228) AND WAS INFORMED TO SCHEDULE A DIAGNOSTIC APPOINTMENT. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 129,204. *DT CONSUMER STATED DEALER FIXED THE TRANSMISSION.*JB

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