NHTSA Complaint #11156849 — 2014 NISSAN MAXIMA

NISSAN CVT TRANSMISSION ON 12/05/2018, ABOUT 10:00AM- TOOK MY VEHICLE IN FOR OIL CHANGE AND VIBRATING AND SHAKING OF CAR. PAID ABOUT $350.00 FOR OIL CHANGE AND TRANSMISSION FLUSH AND CHANGE (WHICH THE SERVICE DEPT. SAID I NEEDED FOR TRANSMISSION). THAT SAME DAY ABOUT 5:00PM WHILE ON THE FREEWAY MY CAR STOPPED ACCELERATING, STARTING SHAKING AND I WAS ABLE TO PULL OVER GRADUALLY TO THE SIDE OF THE FREEWAY. I GOT IT TOWED BACK TO THE SAME NISSAN SERVICE CENTER FOR THEM TO EVALUATE. ON THE NEXT DAY THE SERVICE REPRESENTATIVE SAYS THE CAR NEEDS A NEW TRANSMISSION AND THE WARRANTY HAS EXPIRED. NISSAN HAS COME BACK TO SAY THAT THEY WILL PAY FOR A NEW TRANSMISSION MINUS 20%, WHICH WILL BE $800.00 BUT THEY ARE NOT WILLING TO PAY BACK THE 308.00 THEY CHARGED FOR THE TRANSMISSION WORK DONE THE FOLLOWING DAY. I HAVE JUST BEGAN TO REALIZE HOW WIDESPREAD A PROBLEM THIS NISSAN CVT TRANSMISSION IS. I WAS SO VERY FORTUNATE THAT I WAS ABLE TO GET TO THE SIDE OF THE FREEWAY SAFELY.