NHTSA Complaint #11156691 — 2013 FORD FLEX

2013 FORD FLEX - DOOR SENSOR KEEPS THINKING IT IS OPEN. IT PREVENTS US FROM LOCKING THE DOORS, BOTH PARKED AND IN MOTION. IT ALLOWS OUR CHILDREN TO OPEN THE DOOR WHILE IN MOTION BECAUSE THE DOORS WILL NOT LATCH. ISSUE IS STILL OCCURRING. IT STARTED A MONTH AGO (START OF NOVEMBER 2018), HOWEVER NOW DOES IT EVERY TIME WE ARE GETTING INTO OR OUT OF THE VEHICLE. ISSUE WHILE DRIVING: WHEN THE SENSOR IS SENSING THE DOOR AS "OPEN", THE LIGHTS IN THE VEHICLE STAY ON FOR OVER 3 MILES OF DRIVING BEFORE THEY WILL TURN OFF - DAY OR NIGHT CAUSING A BACK LIGHT (GLARE) ISSUE DURING NIGHT TIME DRIVING. ISSUE WHILE STOPPED, BOTH SITTING IN AND OUTSIDE OF THE VEHICLE: THE LIGHTS DO NOT TURN OFF AND RUNS DOWN THE BATTERY OF MY VEHICLE. I TIMED THE LIGHTS AFTER GETTING HOME AND AT 30 MINUTES I STOPPED THE TIMER - AS IT WAS TOO COLD TO CONTINUE. I HAD TO SHUT THE DOOR 12 TIMES BEFORE THE SENSOR FINALLY SENSED A "CLOSED" DOOR AND SHUT THE LIGHTS OFF.