NHTSA Complaint #11156675 — 2017 FORD FOCUS ELECTRIC

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11156675
Vehicle	2017 FORD FOCUS ELECTRIC
Component	ELECTRICAL SYSTEM
Date of Incident	November 30, 2018
Date Filed	December 6, 2018
Mileage	13,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

CAR HAS ABOUT 13,000 MILES. SUDDENLY LOST POWER WHILE STOPPED AT A TRAFFIC LIGHT. 'STOP SAFELY NOW' WARNING SHOWED ON DASHBOARD. TRIED FOR 10-15 MINUTES TO RESTART, FINALLY RESTARTED AND COMPLETED COMMUTE TO WORK. DROVE THE CAR TO THE DEALER SAME DAY. AFTER ONE WEEK, DEALER HAS NO DIAGNOSIS AND HAS MADE NO REPAIR. I CANNOT DRIVE AN UNSAFE CAR ON MY DAILY COMMUTE, WHICH INCLUDES HIGHWAY DRIVING. FORD IS OBVIOUSLY ON NOTICE THAT THIS IS A SERIOUS SAFETY PROBLEM AND THEY HAVEN'T FIXED IT.

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