NHTSA Complaint #11156573 — 2010 FORD ESCAPE HYBRID

MY VEHICLE WAS IN PARK AND I STARTED IT. THE 'POWER STEERING ASSIST FAULT' ALERT SOUNDED AND DISPLAYED. I COULD NOT PHYSICALLY STEER THE CAR AND MY HUSBAND HAD TO DRIVE THE CAR HOME. WE TOOK IT TO OUR USUAL MECHANIC, WHO RAN DIAGNOSTICS AND FOUND DTC B2278. HE DID NOT WANT TO REPLACE IT, AND SUGGESTED WE LOOK INTO A RECALL. HE EVEN PROVIDED THE RECALL NUMBER WHICH APPEARED APPLICABLE. OUR VEHICLE WAS MANUFACTURED AT THE KANSAS CITY PLANT DURING THE MANUFACTURE TIME FRAME OF RECALL 14S05, BUT OUR VIN DOES NOT SHOW ELIGIBLE FOR THE RECALL. WE BELIEVE IT SHOULD BE INCLUDED IN RECALL 14S05, SINCE THAT SPECIFIC RECALL WAS FOR THIS EXACT PROBLEM, KNOWN TO OCCUR ON VEHICLES MANUFACTURED AT THAT PLANT DURING THAT TIMESPAN. I WOULD LIKE TO KNOW THE EXACT REASON MY VEHICLE IS NOT CURRENTLY INCLUDED IN RECALL 14S05. I WOULD LIKE TO KNOW SPECIFICALLY WHICH CRITERIA IS USED TO DECIDE WHICH VIN NUMBERS ARE ELIGIBLE FOR THIS RECALL.