NHTSA Complaint #11156406 — 2019 BUICK ENVISION

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11156406
Vehicle	2019 BUICK ENVISION
Component	SERVICE BRAKES
Date of Incident	September 23, 2018
Date Filed	December 5, 2018
Mileage	6,855 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

WHILE DRIVING THE VEHICLE, THE SERVICE "BRAKE ASSIST" LIGHT CAME ON. I PUT MY FOOT ON THE BRAKE AND HAD NO BRAKES, THEN HAD LIMITED BRAKES WHEN SLOWLY PUMPING THEN PEDAL WENT TO THE FLOOR. THAT WARNING WENT OFF AND THE MALFUNCTION INDICATOR LAMP CAME ON. I THEN HAD ABOUT 85% BRAKES.THIS HAS HAPPENED THREE TIMES. THE DEALER AND GM CANNOT FIND THE PROBLEM. THE FIRST TIME I WAS ON A HIGHWAY. THE 2ND TIME I WAS ON A STREET IN TOWN AND THE 3RD TIME I HAD JUST PULLED OUT OF A DRIVEWAY IN A SUBDIVISION, AFTER THE CAR HAD NOT MOVED FROM FRIDAY TO SUNDAY.

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