NHTSA Complaint #11156047 — 2014 VOLKSWAGEN TIGUAN AIR BAGS

Complaint Details

ODI Number	11156047
Vehicle	2014 VOLKSWAGEN TIGUAN
Component	AIR BAGS
Date of Incident	June 7, 2018
Date Filed	December 4, 2018
Mileage	25,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

TAKATA RECALL. I WAS DRIVING MY CAR WHEN I HEARD SOME CLICKING NOISE COMING FROM THE STEERING WHEEL. SUDDENLY, THE AIRBAG LIGHT APPEARED ON MY DASHBOARD. THE HORN AND THE STEERING WHEEL CONTROLS, SUCH AS, VOLUME, STOPPED WORKING. I CALLED VOLKSWAGEN AND THEY SAID MY CAR WASN'T INCLUDED ON THE CLOCK SPRING RECALL EVEN THOUGH MY CAR DETAILS(YEAR, MODEL, PROBLEM) FIT. I HAVE HAD VOLKSWAGEN FOR EVER 9 YEARS AND I AM SO FRUSTRATED. MY CAR SHOULD HAVE BEEN INCLUDED ON THE RECALL. NO DOUBT.

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