NHTSA Complaint #11155844 — 2011 TOYOTA HIGHLANDER STEERING

Complaint Details

ODI Number	11155844
Vehicle	2011 TOYOTA HIGHLANDER
Component	STEERING
Date of Incident	November 30, 2018
Date Filed	December 4, 2018
Mileage	99,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NH

Consumer Description

CLUNKING OR TAPPING NOISE WHEN TURNING LEFT OR RIGHT THAT CAN BE FELT IN THE STEERING WHEEL. DIAGNOSED BY TOYOTA AS "STEERING INTERMEDIATE SHAFT BINDING." THIS IS A KNOWN ISSUE WITH THE 2008-2013 HIGHLANDER. ADVISED BY TOYOTA MECHANIC THAT IT DOESN'T NEED TO BE FIXED UNLESS I PREFER IT NOT TO KNOCK OR CLUNK WHEN TURNING.

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