NHTSA Complaint #11155744 — 2012 MAZDA MAZDA3

TL* THE CONTACT OWNS A 2012 MAZDA 3. THE CONTACT STATED THAT THE GEARS SLIPPED INTERMITTENTLY WHILE DRIVING IN ANY GEAR. THE MANUFACTURER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM WARRANTY CAMPAIGN BULLETIN NUMBER: O5-OO8/16 DUE TO BEING UNDER MILEAGE; HOWEVER, THE STATUTE FOR THE DATE TO RECEIVE SERVICE WAS ALSO EXPIRED. THE VEHICLE WAS TAKEN TO BYERS MAZDA (2455 BILLINGSLEY RD, COLUMBUS, OH 43235, (614) 792-2455) WHERE IT WAS DETERMINED THAT THE TRANSMISSION ASSEMBLY NEEDED TO BE REPLACED BY THE VEHICLE OWNER. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.