NHTSA Complaint #11155643 — 2012 FORD FUSION ENGINE

Complaint Details

ODI Number	11155643
Vehicle	2012 FORD FUSION
Component	ENGINE
Date of Incident	October 18, 2018
Date Filed	December 3, 2018
Mileage	94,983 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE POWER STEERING ABILITY WAS REDUCED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE RACK AND PINION WAS SENSING OVER EFFORT AND SHUTTING DOWN THE POWER STEERING. THE VEHICLE WAS TAKEN TO THE DEALER (AL PACKER'S WHITE MARSH FORD, 9801 PULASKI HWY, MIDDLE RIVER, MD 21220, (443) 777-5000) AND THEY REPROGRAMMED THE POWER STEERING MODULE, ALTHOUGH THEY RECOMMENDED IT BE REPLACED. THE FAILURE MILEAGE WAS 94,983.

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