NHTSA Complaint #11155585 — 2018 ACURA ILX
FUEL/PROPULSION SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11155585 |
| Vehicle | 2018 ACURA ILX |
| Component | FUEL/PROPULSION SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 400 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
TL* THE CONTACT OWNS A 2018 ACURA ILX. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, THE FUEL GAUGE FRACTURED. THE VEHICLE ERRONEOUSLY DISPLAYED THAT THE FUEL TANK WAS FULL. THE CONTACT STATED THAT THE VEHICLE WAS BOUGHT BRAND NEW ON OCTOBER 30, 2018. AFTERWARDS, THE VEHICLE STALLED WITHOUT WARNING DUE TO THE LACK OF FUEL. THE CONTACT STATED THAT THE VEHICLE'S FUEL GAUGE LEVEL FLUCTUATED AND REMAINED INCONCLUSIVE THREE WEEKS FROM THE DATE THE VEHICLE WAS PURCHASED. CENTER ACURA (5230 VAN NUYS BLVD, SHERMAN OAKS, CALIFORNIA 91401, (818) 528-1300) WAS MADE AWARE OF THE FAILURE AND REALIGNED THE FUEL GAUGE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE PART TO REPAIR THE VEHICLE WAS ON BACKORDER AND WOULD NOT BE AVAILABLE FOR TWO MONTHS. THE FAILURE MILEAGE WAS APPROXIMATELY 400.
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