NHTSA Complaint #11155565 — 2010 TOYOTA RAV4

TL* THE CONTACT OWNS A 2010 TOYOTA RAV 4. WHILE DRIVING 70 MPH WITH THE CRUISE CONTROL ACTIVATED, THE CONTACT ATTEMPTED TO STOP THE VEHICLE, BUT IT KEPT GOING. THE CONTACT DEPRESSED THE BRAKE PEDAL WITH FORCE AND WAS FINALLY ABLE TO STOP AFTER A FEW ATTEMPTS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BRIAN EASLEY TOYOTA (409 SPARTANBURG HWY, HENDERSONVILLE, NC 28792, (828) 693-7261) WHERE IT WAS DIAGNOSED THAT THE CRUISE CONTROL WAS DAMAGED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 74,000. THE VIN WAS INVALID.