NHTSA Complaint #11155466 — 2018 HONDA CR-V

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11155466
Vehicle	2018 HONDA CR-V
Component	ENGINE
Date of Incident	November 5, 2018
Date Filed	December 2, 2018
Mileage	3,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

I BOUGHT THE HONDA CRV JUNE 2018, I CHECKED THE OIL AROUND 3000 MILES AND FOUND GAS IN THE OIL. I CALLED HONDA THEY SAID IT JUST NEEDED AN UPDATE . WHEN I QUESTIONED THEM ABOUT THE FOR THE DAMAGE BEING DONE TO THE PISTON, BEARING AND VALVES ,THEY TOLD ME WITH THE NEW SYNTHETIC OIL THERE WOULD BE NO DAMAGE. I MADE AN APPOINTMENT WHICH WAS 4 WEEKS OUT THAT WAS THE SOONEST THEY COULD GET ME IN .IT IS NOW DECEMBER 2 THE GAS IS IN THE OIL THE MILEAGE 4012 I WILL BE CALLING HONDA DEC.3 MONDAY FOR ANOTHER APPOINTMENT FOR ANOTHER OIL CHANGE AND UPDATE .

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