NHTSA Complaint #11155247 — 2004 VOLVO V70

I WAS AT OUR AUTOMOTIVE SHOP AND HAD TO GIVE A CUSTOMER A RIDE TO WORK. I HAD THE SEAT WARMERS ON BECAUSE IT WAS COLD OUTSIDE. ABOUT A MINUTE INTO THE DRIVE, I FEEL A BURNING SENSATION ON MY LEFT OUTER THIGH. I THOUGHT NOTHING OF IT. THE BURNING SENSATION GOT WORSE, I STATED, "SOMETHING'S BURNING ME!" THE CUSTOMER STATES SHE SMELLS SOMETHING BURNING, LIKE WIRES. I PULL OVER, HOP OUT OF THE CAR TO NOTICE A BURN HOLE IN MY SEAT. LUCKILY, I DID NOT GET SEVERELY BURNT, HOWEVER, MY THIGH WAS SORE FOR ABOUT 4 HOURS. AFTER THIS HAPPENED, I WENT ONLINE TO SEE IF THERE WAS A RECALL ON THE SEAT. THERE WAS NOT. AFTER GOOGLING THIS SITUATION, I FOUND THAT MY 04 VOLVO V70 WASN'T THE ONLY VEHICLE THAT HAS HAD THIS ISSUE. MANY, MANY PEOPLE WITH THE SAME YEAR, MAKE, AND MODEL HAVE HAD THIS SAME ISSUE.