NHTSA Complaint #11155227 — 2014 BMW 435XI

THE DRIVER DOOR CANNOT BE UNLOCKED FROM THE INSIDE OF THE VEHICLE. PULLING THE DOOR HANDLE DOES NOT UNLOCK/OPEN THE DOOR. THE PROPOSED SOLUTION BY THE DEALERSHIP TO LOWER THE WINDOW AND USE THE MECHANICAL KEY TO OPEN THE DOOR, IS NOT ACCEPTABLE IN THE CASE THAT ONE HAS TO EXIT THE CAR IN AN EMERGENCY (E.G. FLOODING, OR FIRE). THIS PROBLEM STARTED TO HAPPEN ONCE EVERY MONTH, THEN ONCE A WEEK, THEN EVENTUALLY ALMOST DAILY. THE CAR WAS FIXED BY THE DEALERSHIP WITH THE COST BEEN PAID BY THE OWNER (A CABLE HAD TO BE REPLACED)