NHTSA Complaint #11154792 — 2017 RAM 1500

TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE DRIVING THE VEHICLE, THE CONTACT WAS MADE AWARE THAT THE HEADLIGHTS AND REAR PASSENGER SIDE TAIL LIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO ELMWOOD CHRYSLER DODGE JEEP RAM (LOCATED AT 625 TAUNTON AVE, EAST PROVIDENCE, RI 02914, (410) 438-0400) WHERE IT WAS DIAGNOSED THAT THE BOLTS OF THE REAR AND FRONT PASSENGER SIDE HEADLIGHT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN BACK NUMEROUS TIMES TO THE SAME DEALER. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND HAD IT TOWED TO PRIORITY CHRYSLER DODGE JEEP RAM OF SALISBURY (LOCATED AT 158 ELM ST, SALISBURY, MA 01952, (978) 961-3300) WHERE IT WAS DIAGNOSED THAT THE BATTERY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 57196259. THE APPROXIMATE FAILURE MILEAGE WAS 14,900.