NHTSA Complaint #11154675 — 2013 CHEVROLET SUBURBAN
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11154675 |
| Vehicle | 2013 CHEVROLET SUBURBAN |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | 88,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | ME |
Consumer Description
HAVE REPLACED CALIPERS 3 TIMES SINCE AUGUST 2018. STARTED WITH SQUEALING OF BRAKES AND THEN TAKING TO MECHANIC TO FIND THAT CALIPER WAS "FROZEN" AND EATING UP THE BRAKE PADS. THE ABS PUMP IS NOT RELEASING APPROPRIATELY AND CAUSING THE BRAKES TO REMAIN IN A BRAKING MODE WHILE DRIVING. IT IS NOT BOTH SIDES AT THE SAME TIME. IT HAS ALTERNATED SIDES SO THE MASTER CYLINDER WAS RULED OUT AS AN ISSUE. INNER AND OUTER TIE RODS ENDS WERE REPLACED FIRST, AND THEN THE FIRST SET OF CALIPERS. THEN BRAKE HOSES, PADS AND ROTORS WERE ALSO REPLACED. AT THAT POINT, THE SQUEALING HAPPENED AFTER ABOUT TWO WEEKS OF DRIVING AND WE FOUND IT WAS A CALIPER STICKING. THINKING THAT IT WAS A FAULTY REPLACEMENT, IT WAS REPLACED AND DID FINE. TWO WEEKS LATER THE SAME HAPPENED WITH THE OTHER SIDE. THIS HAS HAPPENED ANOTHER TIME SINCE THE FIRST SET WAS REPLACED. AT THIS POINT MY MECHANIC HAD FIGURED OUT THAT THE ABS PUMP WAS WHAT WAS CAUSING THE ISSUE AND BECAUSE IT WAS SOMEWHAT INTERMITTENT, IT DIDN'T TRIGGER A CODE IN THE VEHICLE. HE WAS ABLE TO DO TESTING THAT SHOWED FAILURE ON THE SIDE THE CALIPER WAS NOT RELEASING ON AND THEN AFTER ABOUT 5 MINUTES, IT RELEASED, HE RETESTED AND IT PASSED. HE CALLED HIS OEM SUPPLIER WHO THEN TOLD HIM THIS WAS A "KNOWN ISSUE" AND THAT THERE WERE ONLY 5 OF THE PUMPS AVAILABLE NATIONWIDE AND ALL WERE SPOKEN FOR. ABOUT A WEEK LATER, THE REP LET HIM KNOW THAT THE PART WAS IN PRODUCTION WITH A SHIP DATE OF DEC. 3RD 2018.
Related Complaints for the 2013 CHEVROLET SUBURBAN
Other SERVICE BRAKES Complaints
#11430195
The contact owns a 2013 Chevrolet Suburban. The contact stated while driving at various speeds, the brake pedal would...
#11254390
BRAKES LIGHT ANTI-LOCK/SKID E-BRAKE KEEPS ACTIVATING, BUT DOES NOT SHOW UP AS A CODE OR PROBLEM. INTERMITTENT CODE P0...
#11193585
SERVICE TRAILER BRAKE SYSTEM MESSAGE WOULD BE DISPLAYED AND THE STABILITY CONTROL WOULD TURN OFF RANDOMLY WHILE DRIVI...
#10990448
PARKING BREAK WHEN DEPRESSED WILL NOT LOCK IN PLACE, SIMPLY CAN' MAKE IT WORK.
#10652554
THE VEHICLE WAS IN CRUISE CONTROL AT 75 MPH. WHILE TRYING TO SWITCH LANES AND DISABLE THE CRUISE CONTROL WITH THE BR...
Recent Complaints for the 2013 CHEVROLET SUBURBAN
#11712550
AIR BAGS
The contact owns a 2013 Chevrolet Suburban. The contact received notification of NHTSA Campaign Number: 21V053000 (Ai...
#11708477
STRUCTURE:BODY
On the driver side adjacent to the fuel tank, improper drainage for the body frame caused severe rust. Over time the ...
#11623850
ENGINE
Bought 2013 suburban brand new and in 2018, on a trip to the mountains for fall break, the car quit with no warning s...
#11623850
POWER TRAIN
Bought 2013 suburban brand new and in 2018, on a trip to the mountains for fall break, the car quit with no warning s...
#11623850
VEHICLE SPEED CONTROL
Bought 2013 suburban brand new and in 2018, on a trip to the mountains for fall break, the car quit with no warning s...