NHTSA Complaint #11154632 — 2008 TOYOTA SIENNA

MY PASSENGER SIDE POWER SLIDING DOOR CABLE SNAPPED ON IT, WHEN I WENT TO OPEN IT MONTHS BACK, THE CABLE IS HANGING DOWN ON IT AND I HAVENT BEEN ABLE TO USE MY POWER SLIDING DOOR IN MONTHS! IT SNAPPED ON ME WHEN IT WAS PARKED AND I HAD A LOAD OF GROCERIES I HIT THE POWER DOOR BUTTON AND I SAW SOMETHING FALL FROM THE WINDOW AND IT WOULDNT OPEN OR SHUT. I ACTUALLY HAVE TO HAVE THE INDOOR LIGHT SWITCH OFF BECAUSE THE DOOR WHEN I GO AROUND CORNERS LIGHT WILL COME ON THAT IT ISNT PROPERLY SHUT! ITS A SAFETY HAZARD THAT I CANT AFFORD TO FIX! IT HAPPENED AT 117,000 MILES BACK IN MAY 2018. I WAS TOLD IT WAS GOING TO BE $2,000! I WAS NEVER NOTIFIED OF A EXTENDED WARRANTY ON THESE SLIDING DOORS! NOW IM JUST PAST THE MILEAGE OF 120K AND 9 YEARS? I BOUGHT A TOYOTA MINIVAN IN 2008 FOR SAFETY FOR MY FAMILY. I LOVED THE POWER SLIDING DOOR WHEN I PICKED MY KIDS UP. THIS IS WRONG, MANY OTHER PEOPLE HAVE HAD THIS SAME PROBLEM, AND I NEVER GET A WARRANTY SLIP ON IT, AND IF I WOULDVE KNOWN WHEN IT BROKE, IT WOULDVE BEEN COVERED. BUT NOW ITS TOO LATE?! THATS NOT RIGHT!! THESE CABLES HAVE OBVIOUS DEFECTS, AND SHOULD ALL BE REPLACED WHEN THIS HAPPENS!!!