NHTSA Complaint #11154388 — 2010 JEEP GRAND CHEROKEE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11154388 |
| Vehicle | 2010 JEEP GRAND CHEROKEE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 148,700 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IL |
Consumer Description
I WAS DRVING MY JEEP AT HIGHWAY SPEED THROUGH A TOLLWAY IN ILLINOIS. I LET UP OFF THE THROTTLE AND THE ENGINE SHUT OFF. 5 OR SO WARNING LIGHTS CAME ON. I LOST THROTTLE RESPONSE, POWER STEERING, AND POWER BRAKES. I HAD THE JEEP TOWED TO THE JEEP DEALER. AFTER 2 DAYS, THE MECHANIC FOUND MY TIMING CHAIN BROKEN. HE ALSO FOUND MY VALVES WERE BENT. HE SAID I WOULD NEED A NEW MOTOR. I DID RESEARCH AND FOUND THAT CHRYSLER KNOWS ABOUT THIS ISSUE. THE TROUBLE IS THEY ONLY RECALLED CHALLENGERS, CHARGERS AND 300C'S. THEY NAMED IT THE P01 CUSTOMER SATISFACTION NOTIFICATION. I HAVE THE 5.7 HEMI IN MY JEEP AND IT IS AN AUTOMATIC WITH THE MDS. THE SERVICE MANUAL SAYS THE TIMING CHAIN DOES NOT NEED MAINTENANCE AND WILL LAST THE LIFE OF THE MOTOR.
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